Privacy Policy – Prime Properties

Effective Date: 31-05-2025

At Prime Properties, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, or communicate with us on any platform.

1. Information We Collect

• Personal Information: Name, phone number, email address, communication preference, and property interests.
• Device Information: IP address, browser type, device type, operating system.
• Behavioural Data: Pages visited, time spent on our website, interaction with ads, inquiry sources.
• Location Data: If enabled by your device.

2. How We Collect Your Information

• Fill out a contact form
• Call, message, or WhatsApp us
• Interact with our ads on platforms like Google, Facebook, Instagram, or real estate portals
• Browse our website or click on property listings

3. Use of Information

• Contact you about properties you’ve shown interest in
• Recommend relevant listings based on your preferences
• Improve our website, services, and marketing strategies
• Maintain internal records and client databases

4. Communication Consent

By engaging with our website or advertisements, you expressly consent to be contacted by Prime Properties through phone calls, SMS, WhatsApp messages, and emails, regardless of your registration status on any “Do Not Disturb” (DND) or “Do Not Call” (DNC) registries.

• You have willingly provided your contact information
• We have the right to reach out regarding your interest in properties or related services
• You shall not hold us liable under DND or similar regulations for such communications

5. Use of Cookies & Tracking Tools

• Understand user behaviour
• Improve user experience
• Retarget ads across platforms

You may disable cookies in your browser settings.

6. Data Sharing & Disclosure

We do not sell your data. We may share your information only:

• With verified property agents or developers to serve your inquiry
• With service providers (CRM, marketing platforms) under strict confidentiality
• When required by law or legal authorities

7. Data Storage & Retention

We retain your data as long as needed for the purposes mentioned or as required by applicable laws.

8. Your Rights

• Request access to your personal data
• Ask for correction or deletion of inaccurate or outdated information
• Withdraw consent or request to stop communication at any time by emailing us at [Your Email]

9. International Data Transfers

If you're located outside India and engage with our services (e.g., NRI clients), your data may be transferred and stored in India. By submitting your data, you consent to this transfer.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this policy, please contact:

Prime Properties
Email: [info@suratprimeproperties.com]
Phone: +91 98204 79929
Location: Surat, Gujarat, India